Tech Tips:
Problem: Windows Explorer does not display the left folder pane (all grayed out).
Solution: Login to your computer with admin rights and from the run command or dos prompt, run the following command:
regsvr32 /i shdocvw
After command successfully runs, restart your computer.
Windows Explorer should now display the left folder pane properly again.
Dog not included!
Regards,
Jared Blake
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Tech tips: Browser Hijacker infection.
A browser hijacker modifies your browser settings so when you type in a URL you are redirected to another site.
Off the top I was thinking you should try the following steps:
1. Delete all temporary internet files and browsing history.
2. Run a full system scan using Symantec Antivirus with the latest NAV def’s.
3. Run a full system scan using Ad-aware by Lavasoft with the latest updated def’s.
One of my tech friends suggested using Spyware Doctor by pc-tools and run the scan.
Follow any directions given by Symantec if a virus/trojan/hijacker is found. This may include modifying the registry or running a fix file found on Symantec’s website.
The last time my wife’s computer was infected with a bad virus I had to rebuild it. Meaning I saved all her data then completely formatted the hard drive thus removing everything. Then I re-installed the operating system and all her applications and of course her special fonts. :) Then I restored all her data. Very time consuming but of course this completely eliminated the virus.
Dog not included!
Regards,
Jared Blake
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